Dealing with Nasty People in Business

Vahid Chaychi

4 years ago

Life is tough, especially when it comes to running and maintaining a business that requires dealing with people. Not only do you have to contend with technical, financial, income, sales, tax, and numerous routine problems, but you also have to confront unpleasant individuals from time to time. There are always some problematic individuals lurking, and you never know when they might cross your path. It’s essential to be prepared. If you don’t know how to handle these individuals and the complex issues they can create for you and your business, you could find yourself either having a heart attack or being forced to shut down your business.

I’ve witnessed how a paranoid customer caused the dissolution of a good business and partnership. This occurred because one of the partners believed the paranoid customer’s false accusations of cheating, without realizing that it was the deceitful customer who was lying.

I’ve had numerous negative encounters with these kinds of troublesome people. Many of them even attempt online extortion. If you don’t comply with their demands, they label you as a scammer. Even on LuckScout, where we don’t charge any fees and pay our members 100% free, some individuals demand payment despite not meeting the eligibility criteria. If we don’t acquiesce to their demands, they accuse us of being a scam. They understand that no business wants to be labeled as such and exploit this to extort money.

Business Is Beyond What Most People Think

Business is not just about knowing the techniques and having the money to start. Sometimes, most of it is based on dealing with people, some of whom are not normal, and many of whom may intend to harm you. Dealing with such individuals is an inevitable part of the business landscape. Unfortunately, in some countries, the prevalence of troublesome individuals is notably higher. For instance, the paranoid customer I mentioned earlier was from one of these countries. Subsequently, I encountered several more individuals with the same problem from the same country. I am perplexed by the factors contributing to this trend, whether it be upbringing, environment, or other influences unique to these regions. However, I prefer not to disclose the names of these countries at this time.

It is crucial to remember that even if these individuals appear friendly initially, they may harbor animosity towards you and may strike unexpectedly. I refer to them as “undercover haters.”

What’s particularly perplexing is that some of these individuals are from developed countries. Among the countries with the highest concentration of problematic individuals, two are developed nations. Hence, caution is warranted when conducting business in these regions or serving customers from them.

I have numerous unpleasant memories involving individuals from these countries and the detrimental impact they have had on my businesses, as well as others I have associated with. Perhaps one day, I will reveal the names of these countries 😉

Dealing with a Nasty Man on LuckScout

Below is a summarized account of an individual who was recently banned from The LuckScout Community. Here is a breakdown of his actions:

Despite receiving payments over several months, he never acknowledged receipt by posting a comment expressing gratitude, unlike many of our members who routinely share their satisfaction upon payment, even for small amounts. This individual never contributed any positive comments or engaged constructively with the community. Instead, he persistently sought evidence to support baseless accusations of scamming against me.

He had been posting screenshots and posing nasty questions in the public area of the site, accusing us of cheating people and deceiving our members. One day, he posted a screenshot of the points page in the community’s group and claimed that the content differed when he was logged out compared to when he was logged in. He interpreted this as a form of cheating, suggesting that we were displaying different information to logged-in and logged-out users. However, this screenshot and post only served to highlight the extent of his ignorance and foolishness 😀

I simply responded under his post, explaining that there was nothing mysterious about the page. I clarified that only a portion of the points page is visible to visitors who have an account and are logged in, while the rest can be viewed by guests or logged-out users as well. Following my explanation, he appeared to acknowledge his error by not responding, yet he failed to offer an apology for his mistake. This failure to admit wrongdoing or apologize is a common trait among such individuals. They never concede when they are wrong, nor do they express remorse for their errors.

Never explain yourself. Your friends don’t need it and your enemies won’t believe it.

A while later, he posted another screenshot displaying a negative score on the dinosaur game page. He believed he had stumbled upon new evidence to support his claims that we were thieves and scammers on the dinosaur game page 😀

Upon noticing my lack of response, he began circulating the same screenshot in various chat rooms in an attempt to sway members against LuckScout. It was at this point that I decided to remove him from the community. I knew it was only a matter of time before his actions would necessitate his banning, and indeed, that’s exactly what happened. However, my mistake lay in not banning him earlier, as his disruptive behavior had been ongoing for several months, not just recently.

Interestingly, he hails from the same country as the paranoid customer I mentioned earlier. I have encountered similar issues with several other individuals from the same country. This raises the question: should their malicious and troubling behavior be taken personally, or do they harbor some underlying grudge against us?

No, you should not take it personally. They behave the same way with everyone; they don’t have anything against you personally. They are simply sick individuals. However, you must not allow them to harm you or your business because they are capable of causing significant damage. Allowing them to do so can potentially ruin your entire life. Therefore, when you encounter someone exhibiting the symptoms mentioned above, you MUST remove them from your life and business immediately, as they pose a serious threat. I should have taken the same action with that individual, but I afforded him more opportunities to waste my time and cause me stress. It is a grave mistake to believe that such a person will feel remorse or transform into a better individual who apologizes. This belief is profoundly misguided. They will never change because they are incapable of doing so; they are sick!

What Do We Do with These People on LuckScout?

Approximately 10% of those who sign up for an account on LuckScout end up being banned, either immediately or after some time. Almost all of them are scammers attempting to promote fraudulent programs here. They employ fake names, photos, and locations to deceive us, but their attempts are futile. We easily identify and remove them. Dealing with these scammers is relatively straightforward because they exhibit numerous behaviors that make them easy to detect. Once banned, they vanish forever; they never return to attempt re-entry, nor do they become long-term adversaries harassing us incessantly.

However, the nasty and troubled individuals I mentioned earlier are exceptionally dangerous. They comprise less than 0.1% of those who register on LuckScout. They don’t immediately promote scam programs or share suspicious links upon signing up. Instead, they seek opportunities to harm you and your business. Even after being removed, they persist as lifelong adversaries, constantly seeking revenge.

Why?

As I mentioned earlier, they are sick.

For instance, the individual I described earlier promptly shared the same screenshot with a malicious commentary on Facebook after being banned from LuckScout.

In my case, his problem is irrelevant; I couldn’t care less if he musters an army to challenge me, let alone resorting to posting slanderous remarks about me on social media. Such matters and individuals hold no significance to me. I harbor no fear towards anyone or anything. Even if the entire world were to unite against me, it wouldn’t faze me because I’ve come to understand that life is fleeting, and my time will come sooner or later. Why should I concern myself with my adversaries then?

However, are you certain that you share my outlook? Perhaps not. Therefore, exercise caution: Expel these individuals from your life and business at the first sign of trouble. Don’t afford them the opportunity to inflict harm before taking action. Delaying could prove costly, as the damages incurred may be irreparable.

At LuckScout, we adopt the same approach, especially moving forward. Nefarious, toxic, and disruptive individuals must be swiftly and permanently removed, regardless of any potential benefits they may bring to the community, even if they could generate $1 billion per second 😀

Our objective is to cultivate a healthy community, not a den of malevolent entities. We seek to foster greater freedom and peace of mind. We have no desire for conflict or headaches. Consequently, we extend a warm welcome to those who are wholesome, amicable, and kind-hearted, while those who are nasty, hostile, and vindictive have no place here. I won’t repeat the mistake of hesitating, and I will ban such individuals at the first indication of their malice.

You might argue that tolerating these individuals is acceptable because the majority of our members are genuinely good, kind, healthy, and supportive. Indeed, the number of exemplary members far outweighs the negative. However, just one person exhibiting the behavior I described earlier has the potential to dismantle the entire community if allowed to remain unchecked and sabotage our efforts. I illustrated how a single sick customer can dismantle a significant partnership, akin to a minor leak sinking a great ship. While millions of amiable members are undoubtedly beneficial, just one unpleasant and troubled member is one too many.

It is our duty to shield the community from these malevolent influences. They must be swiftly expelled and never afforded a second chance.

Join us and become one of our esteemed members! 😀

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