LuckScout Privacy Policy

By using our site, you consent to this Privacy Policy and our
Terms and Conditions.

This Privacy Policy explains how LuckScout (“LuckScout”, “we”, “us”, or “our”) collects, uses, shares,
and protects information when you use luckscout.com (the “Site”)
and any related services (collectively, the “Services”).

1) Information we collect

Information you provide

  • Account and profile information (for example: name, email address, username, and profile photo).
  • Content you post (for example: photos, comments, messages, and other information you choose to share through the Services).
  • Transactions and purchases (for example: billing name and address, and purchase details). Payment card information is processed by our payment gateway providers; we do not store full credit card numbers on our servers.
  • Communications (for example: emails you send to us, support requests, or survey responses).

Information collected automatically

  • Device and usage data (for example: IP address, browser type, pages viewed, dates/times, referring pages, and interactions with the Site).
  • Cookies and similar technologies (see the “Cookies & Advertising” section below).

2) Member visibility & profiles (important)

LuckScout includes member-only features. Only verified members can view other members’ names, profiles, and photos.
Visitors and non-verified accounts may only see limited information (for example, public pages and any content that is made public by design).

“Verified member” means an account that has completed LuckScout’s verification steps or has been approved by LuckScout, as applicable. If you post content in areas that are public (if any), that content may be viewable by anyone.

3) How we use your information

We may use information we collect to:

  • Provide, operate, maintain, and improve the Services.
  • Personalize your experience and remember your preferences.
  • Process purchases and deliver products or services you request.
  • Send service-related messages (for example: confirmations, security alerts, and support responses).
  • Send newsletters or marketing emails (you can opt out at any time—see “Opt-out” below).
  • Monitor, prevent, and address fraud, abuse, security incidents, and technical issues.
  • Comply with legal obligations and enforce our policies.

4) Opt-out (email)

If at any time you would like to unsubscribe (opt out) from receiving marketing emails, we include an unsubscribe link at the bottom of the emails we send. You can also contact us at [email protected] and request removal from our mailing list. Please note that you may still receive non-marketing, service-related messages (for example: account or purchase confirmations).

5) Cookies & Advertising

Cookies

Yes, we use cookies and similar technologies. Cookies are small files that a site or its service providers transfer to your computer’s hard drive through your web browser (if you allow) that enables the site or service provider to recognize your browser and remember certain information.

We use cookies to help:

  • Keep you signed in and secure your account.
  • Remember preferences and settings.
  • Understand site usage and improve our Services.
  • Measure and deliver advertising (see below).

You can control cookies through your browser settings. Disabling certain cookies may impact how the Site functions.

Advertising (Google Ad Manager)

We use Google Ad Manager to manage and serve advertising on our Site. Google and its partners may use cookies and/or similar identifiers to deliver ads, limit ad frequency, measure ad performance, and show ads based on your interests.

Google, as a third-party vendor, uses cookies to serve ads on our site.
You can learn more about how Google uses data and control personalized ads in Google’s ad settings. You may also be able to opt out of some interest-based advertising through industry opt-out tools.

6) How we protect your information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. Where applicable, we use encryption in transit (such as SSL/TLS) for sensitive data transmissions.

No method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

7) Sharing & disclosure

We do not sell your personally identifiable information. We may share information in the following circumstances:

  • Service providers who help us operate the Site (for example: hosting, analytics, customer support, payment processing, and advertising technology). They are permitted to use information only to provide services to us.
  • Legal and safety when we believe disclosure is necessary to comply with law, enforce our policies, or protect the rights, property, or safety of LuckScout, our users, or others.
  • Business transfers (for example: if we’re involved in a merger, acquisition, financing, or sale of assets).
  • Aggregated or de-identified information that cannot reasonably be used to identify you may be shared for analytics or marketing purposes.

8) Third-party links

Occasionally, we may link to third-party websites or services. These third parties have separate and independent privacy policies. We are not responsible for the content or practices of third-party sites.

9) California Online Privacy Protection Act (CalOPPA)

If you have an account, you can review and update certain account information by logging in and visiting your profile settings. If you need additional help, contact us at [email protected].

10) Children’s privacy (COPPA)

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us at [email protected] and we will take steps to delete it.

11) Complaints and disputes

If you have a privacy complaint or concern about LuckScout, please contact us at [email protected]. We will review and respond as appropriate.

12) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post updates on this page with a revised “Last updated” date. The current version is available at: https://luckscout.com/privacy-policy/.

Terms and Conditions: Please also review our Terms and Conditions at https://luckscout.com/disclaimer-and-risk-warning/.

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